This average comes from 59,113 reviews
Many use this channel for quick help
Newcomers' questions are also quite detailed
Support information is online most of the time
Speak clearly on the first call to the hbaje Contact team about account, login and app issues
Calling from Dhaka usually reduces wait time; questions about bKash and Nagad are also quickly noted
Talking within four regions' times reduces hassle
9am to 11pm
9am to 10:30pm
10am to 10pm
9:30am to 10:30pm
If a small question, first check the help page; answers are arranged in 3 steps
Follow the hbaje Contact page information to talk with the team about login issues, app setup and information verification starts here
With a phone on hand, many users finish the first step within 3 minutes
Separate instructions exist for bKash, Nagad and Rocket, all written in the language of Bangladeshi users
Three things to say first make it easier
Which account is it, specify it
Tell which issue: login, app or data change
When did the problem occur, also write
Yes, the phone number on the card can be called; Dhaka users usually get quick responses.
Usually the first reply arrives within 3 to 5 minutes; if the question is clear, the work is faster.
The Help Center page has a small guide and common solutions you can open here
Yes, separate assistance is available with Bangladeshi payment information.
If app has a problem, keep login, setup and device information ready for hbaje support to understand.
When you log in to hbaje, your previous information is quickly visible, then the support team recognizes your request.
Log in Open account